Returns + Exchanges
Our Return Policy
-The return must be requested within 3 days of the delivery date.
Please request the return to firstname.lastname@example.org
-The item must be in its original, unused, unaltered and unwashed condition.
-The item must be returned with the original tags and packaging.
-Please note that Sale items are not eligible for a return.
We are unable to offer exchanges.
A refund will be issued back to your original payment method. Once your refund has been processed, a refund confirmation will be sent to the email address provided at checking out. Your financial institution may require additional time to process the refund to your account.
-Please note that original shipping fees are not refundable.
Kie Einzelgänger reserves the right to reject returns which do not comply with our return policy. Returns that do not respect our policy may be sent back to the original shipping address at our discretion.
Please note that it is important to ship international packages using standard shipping and your country’s local shipping carrier. For added safety, please insure all packages with a tracking number.